You will receive the documents as soon as possible. We will try our best not to keep you waiting. Your TV box will be sent to your address as soon as possible, usually it takes 3-7 days depending on the distance.

We support cancellation of orders within 48 hours of placing an order. If you need to cancel, please send us an email or contact our service staff via Whatsapp in time. Once you cancel the order, you will not have to pay any fees.

Our company all the time tries to do better for their customers so that the channels never go down. If you have any problems during use, please contact our customer service staff in time to help you solve it immediately!

No, you will connect Superbox.com servers via internet and you don't need dish and satellite equipments.

Superbox works all over the world, no matter where you live or where you are. Since you have a stable internet connection, you will be able to watch thousands of Tv channels.

Full refund: If any quality problems occur within 30 days after receiving the box or if the original packaging is unopened, you can apply for a full refund. (If the damage is not caused by human factors, you need to contact our service staff to confirm the quality problem)
Repair and replacement: If any quality problems occur within three years, you can replace or repair it free of charge. (If the damage is not caused by human factors, you need to contact our service staff to confirm the quality problem)